FAQ
-
When will my photos be ready?
All photos are delivered next day by noon. Same day rush delivery available for an additional $50 cost.
-
When will my videos be ready?
Videos are delivered next day by 5pm. Videos require additional editing time to complete.
-
When will I get my Matterport Tour back?
Matterport 3D Tours and Zillow 3D tours are delivered next day by noon.
-
When do I pay?
Nothing is due until photos are delivered. Photos cannot be downloaded until payment is made. There is no fee to book an appointment.
-
What areas do you service?
From Mount Vernon to Tacoma. King County, Snohomish County and Pierce County.
-
Can I talk during the video?
Yes, agent on camera is available at no additional cost for a video tour.
-
How many photos will I get?
0 to 2000sqft: Approx: 30-35 Pictures
2001-3000sqft: Approx: 35-45 Pictures
3001-4000sqft: Approx: 45-60 Pictures
-
How many drone photos do I get?
6-10 photos. One photo in every cardinal direction, a lot line photo and additional angles of the home from the exterior and from a low altitude depending on amenities around the home, such as playgrounds, shopping centers or view of Rainer, the sound, lakes, etc.
-
Are there any travel fees?
Yes, travel fees are shown here:
TRAVEL FEE
20 Miles from Seattle Convention Center no fee.
21-30 Miles - $50
31-40 Miles - $75
41-50 Miles - $100
51-60 Miles - $125
61 and over - Out of Service Area