FAQ

  • When will my photos be ready?

    All photos are delivered next day by noon. Same day rush delivery available for an additional $50 cost.

  • When will my videos be ready?

    Videos are delivered next day by 5pm. Videos require additional editing time to complete.

  • When will I get my Matterport Tour back?

    Matterport 3D Tours and Zillow 3D tours are delivered next day by noon.

  • When do I pay?

    Nothing is due until photos are delivered. Photos cannot be downloaded until payment is made. There is no fee to book an appointment.

  • What areas do you service?

    From Mount Vernon to Tacoma. King County, Snohomish County and Pierce County.

  • Can I talk during the video?

    Yes, agent on camera is available at no additional cost for a video tour.

  • How many photos will I get?

    0 to 2000sqft: Approx: 30-35 Pictures

    2001-3000sqft: Approx: 35-45 Pictures

    3001-4000sqft: Approx: 45-60 Pictures

  • How many drone photos do I get?

    6-10 photos. One photo in every cardinal direction, a lot line photo and additional angles of the home from the exterior and from a low altitude depending on amenities around the home, such as playgrounds, shopping centers or view of Rainer, the sound, lakes, etc.

  • Are there any travel fees?

    Yes, travel fees are shown here:

    TRAVEL FEE

    20 Miles from Seattle Convention Center no fee.

    21-30 Miles - $50

    31-40 Miles - $75

    41-50 Miles - $100

    51-60 Miles - $125

    61 and over - Out of Service Area